Shipping

Welcome to our section dedicated to information on shipping and deliveries. Your satisfaction is our priority, and we want to make sure you have all the information you need regarding the shipping of your products.

Order Processing Times

The store usually takes 1 to 3 days to process an order. In case of longer order processing times, a separate management will be opened and communication will take place directly between the customer and the assistance office.

Shipping cost
Shipping costs are calculated based on the destination and weight of the order. During the checkout process, you will have the opportunity to view shipping costs before confirming your order.

We deliver orders all over the world and the related times/costs depend on the courier rates for the respective countries.

Delivery of orders over 99E is free for the customer.

PICKUP IN STORE

You can book the goods in our stores in Afragola and Frattamaggiore. To do this, add the products to the cart, select the delivery method “Collect in store” in the cart and choose the most convenient store. Your order will be reserved in the selected store for two days (not counting the date of placing the order) . If you wish to extend the reserve period, please contact us in the way most convenient for you.

International shipping

We make international deliveries. The average delivery time worldwide is 2-3 weeks. The cost of delivery is automatically calculated on the payment page after entering the shipping address. International shipments may be subject to mandatory customs clearance in the destination country.

Please study the customs relief limit for parcels from abroad and customs clearance conditions in advance, as we do not cover customs clearance costs and do not refund customs clearance fees. Refusal of an already shipped package due to reluctance to clear it through customs means that the funds paid for the delivery of the order are non-refundable and the customer will be refunded only for the payment of the goods (as soon as the package is returned)

*ATTENTION SITE IS EVOLVING, WE SORRY FOR ANY INCONVENIENCE

Our dedicated teams work diligently to process every order in the shortest time possible. The processing time depends on the type of product and availability in stock. Typically, in-stock products ship within 1-3 business days.

Shipping Methods

We offer several shipping options to meet your needs. You can choose between standard shipping, express shipping or specialized courier services. During checkout, you will be able to select the shipping method you prefer.

Shipping

Times

Costs

Standard

3-5 working days

EUR 6.00

*Express

1-2 working days

EUR 9.00

Mark

3-5 working days

EUR 12.00

Order Tracking

All shipped orders come with a tracking number which will allow you to monitor the delivery status in real time. You will receive an email notification with your tracking number as soon as your order ships.

Shipping Destinations

We ship our products to many destinations around the world. During checkout, enter your shipping address to check the availability of our services in your area.

Customer service

Our customer service team is available to answer any questions regarding shipping or to assist you with any problems. Contact us at wemaxonline@gmail.com and we will be happy to help you.

Thank you for choosing wemax by abfashion srls for your purchases.

We are here to ensure your order arrives safely and timely.